If I’d Had an Iced Coffee Today, This Post Would Have a Headline

by Alisa on June 29, 2011


Weekly Karma #7

There I was at the post office, standing in line with a box full of nearly 20 envelopes that all needed to be weighed, stamped and paid for one at a time.

There were four people in front of me. One of them had about 60 envelopes that all needed to be weighed, stamped, and paid for one at a time.

There was only one attendant working the register and her mailing tape kept getting stuck. As a result, it took her a good 15 minutes to weigh and stamp all of this woman’s mail.

I’m embarrassed to say that I actually thought, “I can’t believe this woman has so much freaking mail.”

Then I looked at my box full of envelopes. That’s when I thought, “Man, people are really going to love it when I get up to the counter.”

Right about then, three more people came into the post office and got in line behind me. One at a time they noticed my huge box on the ground and released a huge sigh. One of them was a large man who looked at my box of envelopes and said loudly, “I bet no one likes being behind you when you come to the post office.”

I just smiled politely and said, “I guess not.” I only said, “I guess not” because I was trying to be kind. Inside, however, I was pretty dang miffed.

I found myself silently telling the guy off, saying things like this, “Look Dude, I almost never have a lot of mail with me. I’m one of those people who just buys stamps, picks up her certified mail, or checks her post office box. It’s not my fault that the one day out of 10 years I have a lot of stuff to mail also happens to be the day that there is only one attendant and her tape machine isn’t working right. Maybe it’s my bad Karma that put ME here in this interminable line, but it was your own bad Karma that put YOU here so why don’t you just chew on that for a while you big bag of hot air.”

Yeah, it’s not always pretty inside my head.

Anyway, I didn’t say any of this out loud, of course, so the big loud mouth went on.

“Yeah, figures, the Internet Queen had to come to the post office this morning.”

The Internet Queen?!? At first I thought he actually knew I had a blog and a Facebook page and whatnot. This was not the case, as I soon learned.

“You EBay people are always clogging up the line at the Post Office. You’ve got all this stuff to mail. There’s always one of you here to slow down the line.”

Now I was really ticked.

“EBay? He thinks this is crap from my house that I sold to people through EBay?!”

There were a few curse words and insults mentally thrown in his direction for good measure. But we don’t need to get into those right now. It would just muddy up my story, I think.

So the poor woman with the 60 envelopes was still at the counter at this point. I’m pretty sure she wasn’t selling anything on EBay either, but what do I know? She was an older lady and I could tell from her body language that she was quite nervous and scared. She probably thought Mr. Loudmouth was talking to her rather than to me. She was practically sinking into herself. I felt for her.

Finally all her stuff got stamped and mailed. She turned around and courageously said to all of us in line, “I’m so sorry that I had so much mail.”

I said, “Don’t worry about it. Look at my box.” Someone else said, “We all have a lot of mail sometimes.”

Truer words were never spoken.

As the line moved forward, I pushed my box with my foot, sliding it forward along the floor. All the while, the loudmouth behind me kept saying stuff about EBay and the Internet. I just smiled and ignored him, as I was formulating a strategy and I was having a hard time talking myself into it.

Finally it was my turn to walk up to the counter.

I turned to the person behind me.

“Why don’t you go ahead of me,” I said.

She practically ran to the counter.

I did the same with the person behind her.

Now Mr. Loudmouth was directly behind me.

Let me tell you: I REALLY wanted to just walk up to the counter and take my sweet old time and make loudmouth wait FOREVER to complete his post office business. I SO wanted to do that.

But I didn’t.

“Go ahead,” I said with a very forced smile.

His entire demeanor changed. Seriously. It was amazing to watch. One second he was a man who clearly hated my guts and thought that I deserved to rot in hell with serial killers, child molesters and evil people who sell things on EBay.

The next he was treating me like his cherished grandchild.

“Let me get that for you,” he said as he leaned down and picked up my box. He stood and put it gently on the postal counter.

“I figured that might be heavy,” he said. “I guess you can make a lot of money selling things through EBay. Is it a good business for you?”

“It’s not what you think,” I said, now with a genuine smile. “Everything in that box is a gift that I am sending to someone else. Nearly all of the people I’m sending the gifts to are strangers or people I don’t know all that well.” (The box, by the way, was full of the books that I am giving away to readers of this site. More about that at the end of the post).

I cannot begin to describe the look of complete confusion that came over his face. For the first time since he’d walked into the post office, Mr. Loudmouth was speechless.

Until that moment, his angry deluded mind had projected a false picture. For the past 10 minutes, he’d been telling himself that I was a money hungry, greedy, selfish who-knows-what-else kind of an evil person who sells things on EBay. He had practically convinced himself of this.

Had I let my anger get the best of me and made him wait while I had walked up to the counter, I would have reinforced his delusion and caused him to assume everything he thought about me was true.

By allowing him to go ahead, I showed him that he might not want to be so quick to jump to conclusions about people.

As Mr. Loudmouth left the post office, he waved good-bye and he wished me a good day. I also wished him a good day, and I meant it. For the most part.

What would you have done in this situation? Would you have let people go ahead of you? Or would you have just cursed the guy out and told him to shut up already? Or would you have done something different?

Note #1: Because I spent so much time at the post office, I didn’t have time to get coffee. Because I didn’t have time to get coffee, I am going through withdrawal, which is why there is no headline on this post. What should I have titled this post? What headline do you think I should have come up with?

Note #2: A generous donor who wishes to remain anonymous has purchased and donated several copies of P:HEA and asked me to give them to readers who would appreciate them. For this reason, I will be expanding the giveaway from earlier in the week. I will be notifying winners over the next several days.

Note #3: Helen is the June Reader of the Month. Helen: you will be getting a free copy of Project: Happily Ever After + a day pass to Disney. I will be in touch with details. Note to others: to be eligible to be reader of the month, you just have to leave as many comments as possible. Once a month I randomly choose a winner from the Top Readers widget in the right hand sidebar of the site. The people with the most comments are listed in that widget.

{ 25 comments… read them below or add one }

Niloo June 29, 2011 at 1:56 pm

Aww you already mailed out the books?? You are so sweet (and fast and responsible!) I think you should keep the post title as is…it made it intriguing! And WOW, I’m SO proud of you for being nice to that man. I relate to SO MANY of your posts and I feel like someone out there’s brain thinks exactly like mine does. Every time you do one of these experiments and show me the positive results, it’s that much more encouragement for me to do the same. :D Keep up the good karma!

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Ali June 29, 2011 at 2:26 pm

Geez, Alisa, you put me to shame! You really do.

Nice positive post.

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Stacy Lipson June 29, 2011 at 2:32 pm

Alisa, I think you win the cake on the kindness award. And I know how busy you are, so I’m just going to say it: You’re awesome.

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jaschell June 29, 2011 at 2:58 pm

I think the name for this post should be something along the lines of “being positive pays off” …. and i can see it definitely does! i try to do things like this if i can but the truth is these people like mr loudmouth get the best of us! My aunt tells me to just show others love no matter how theyre treating you.. I did this at the courthouse one time when the lady must have had something up her butt!! (sorry!) giving me attitude, and i just smiled and asked how her day was etc, when all i wanted to do was tell her to not take her personal problems out on other people! But the look on her face was definitely priceless, which makes doing things like that SO worth it. It makes you wonder what these people think of you, like what’s wrong with her?! as if theres something wrong with being happy and cheerful! but maybe they will go on to treat somebody else with more respect, “paying it forward”.

I really enjoyed this post, and im sorry that you didnt get your iced coffee today, i know how if feels!

I was one of the readers who did get selected before you told us about this anonymous person, donating the books… but i would like to thank that person anyway, so thank you! That was very awesome, and im sure those who receive a book from this will be very grateful. =)

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Stephen Bore June 29, 2011 at 3:21 pm

Alisa,
What a great post and I can totally relate. I been both the ‘annoyed’ person waiting in line, as well as the ‘slow’ person in the front. It never ceases to amaze me what tremendous effect small gestures of kindness can have on our fellow human beings. Thanks for the reminder of the powerful impact of kindness.

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Candace Wong June 29, 2011 at 3:36 pm

Wow! It must have took a lot of self-control to muster up the kindness to let people go ahead of you in line after waiting for 15 minutes for your turn especially Mr. Loudmouth. I think I would been fuming all day afterwards but it goes to show that a little bit of kindness on your part makes all the difference and makes the day a little bit brighter. Kindness feels good!

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Joanna June 29, 2011 at 3:46 pm

Alisa, what a great post. Leave the title, it actually got me reading it!
Putting yourself into someone else’s shoes can be very hard.. but you did! Well done.
I must admit i do this with bad drivers, bad parkers, rude people too. Not because I am a saint, but because it makes me happier. simple. Helps especially with road rage i find, if you imagine the person just found out that their daughter is ill, or wife just left them – or any other terribly awful story (eg. they are late and stressed out about picking their kid up from school because there was some ebay-lady at the post office, taking their sweet time! and they are imagining their kid all alone and forlorn and etc. etc..) – turn on your imagination – you can be very forgiving.
Have a great day!
Joanna

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Lisa Carter June 29, 2011 at 5:41 pm

Alisa,
How wonderful that by doing the kind (some might say right) thing, you proved to the whinging, grumpy man that all of his assumptions were wrong. What a wonderful life lesson!
I, too, was at the post office today mailing stacks of books I had given away in a draw. It was a busy day as we’ve had a postal strike in Canada for the last couple of weeks and everyone in line was a bit grouchy. But amazingly enough, several kind things happened: The clerk allowed one man to pay $0.17 less, making up the difference herself, for one stamp so he didn’t have to wait. The woman doing a money transfer in front of me offered that I could go ahead, but I told her not to worry as I would take a while, too. And the woman behind me, also sending a money transfer, let the clerk stamp my customs forms as her computer whirred away on the transaction.
Seems it was the day for post office courtesies. ;-)

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Angela Jennings June 29, 2011 at 6:01 pm

I was literally laughing out loud reading this post, Alisa. I would’ve let the man wait, because I’m that kind of person, but you showed me that maybe if I’m a little nicer, it’ll go a different way and I’ll end up feeling good about it than still being angry when I left the post office. Nice job of biting your tongue, too, honey. I’m not sure I could’ve been so poised!
;)

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Amy June 29, 2011 at 6:04 pm

I am so impressed with your ability to be the bigger person in this situation and turn it around for the positive. I’ve been in similar situations and I usually just end up turning the anger I’m feeling at the other person around at myself and feeling flustered like the poor woman at the counter. There is so much negativity out in the world today; it seems like more and more people are at the ends of their ropes and ready to let it out at the next person they meet. Thanks for the reminder that none of it is personal, and genuine kindness (especially in the toughest situations) really can turn someone else’s day around.

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Shea June 29, 2011 at 6:49 pm

What an incredibly kind person you are ~ glad that Emmaus P.O. cretin he didn’t think you were an Etsy seller instead of an Ebay entrepreneur. I definitely would have had a hard time being as compassionate.

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Jan June 29, 2011 at 9:44 pm

I could identify with your actions, thoughts and feelings all the way up to you act of kindness. While I wouldn’t have thought twice about letting some of the more silent people move ahead, it would have been hard to let Mr. Loudmouth. But good for you! I resolve to try an act of kindness with a difficult person – soon. No promises that I’ll be able to silence the not-so-nice-words I think, though!

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Jason June 29, 2011 at 11:13 pm

You’ve always got great and inspirational messages to share. I can’t tell you how much your blog has impacted me and helped me change my outlook on things; not just my marriage, but life in general.

Thank you so much for sharing your stories and your spirit with us.

With Warm Regards,
Jason

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Kristi June 30, 2011 at 6:53 am

I love it! I’d like to say I’d do the same thing but I would’ve probably let him wait because he made me mad.

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Kristie June 30, 2011 at 6:59 am

Wow, I don’t know if I would have had it in me to let the loudmouth go in front of me. I’m so impressed! Great job! Love the blog, BTW.

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Mary June 30, 2011 at 7:28 am

“What a loud man at the post office taught me about marriage…”

Wait…no…that won’t work.

“What a loud man at the post office taught me about Karma. I’m doing it right.”

Here’s a couple photos to make you laugh!
http://icanhascheezburger.com/2011/01/15/funny-pictures-karma-its-like-that/
http://icanhascheezburger.com/2008/09/27/funny-pictures-package-youre-doing-it-right/

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Ravsean June 30, 2011 at 9:04 am

Keep the title. Definitely keep the title.

I think you managed to outclass quite a few people today. I certainly feel properly chastened. The only thing I hope I would have done differently would have been to toss in some humour. Other than that, beautiful!!

RavSean

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Gay Edelman June 30, 2011 at 9:13 am

Great story! Just imagine if we could all muster up the courage and patience to take the high road more often. I have a friend who always says, “Increase the peace.” We’d be doing that. The angry guy behind you had a healing experience that day. He’ll never forget it. I’m so reminded that hurt people hurt people. Not an excuse. Just a fact. And when we can give the walking wounded a different experience from the ones they’re probably used to (you can bet he’s had plenty of folks willing to take the bait and get into it with him) miracles can happen. I’ve had experiences recently in conversations that could have gotten contentious, but didn’t, because I was able to soften my belly, breathe, bring up some positive feelings, and just keep listening and responding, not reacting.

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Joanne June 30, 2011 at 1:49 pm

You really made me think. As I was reading, I thought that he needed to be silent before he got everyone as agitated as he was, so I would have told him what I was doing and dispelled the ebay thing right away. Then as I was reading I understood your taking your time with your response and letting the others go ahead of you but I thought I would teach him a lesson and make him wait. then when you let him go and he had an about face and MAYBE experienced a bit of personal growth, all I could think of was how much wiser you are than I am.
I bow to you!

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Lisa June 30, 2011 at 8:17 pm

I always let people with less go ahead of me especially in the grocery store. I think the title should be The power of karma! You changed this guys attitude by your kind actions! That’s awesome!

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Jane Boursaw July 1, 2011 at 7:44 pm

Good for you! What a great story. I guess it depends on my demeanor on any given day how I’d react. Some days I’d be cursing the guy in my head; other days I’d let him go ahead of me.

It reminds me of an experience about 10 years ago – I had my little daughter with me and we were filling up water bottles from a local water purifying place. A guy walked in who I could tell was completely agitated to see me there. I didn’t dawdle, but the water thing was taking some time. Finally the guy let out some awful exclamation directed at me and how slow things were going, and I just looked at him and said, “Having a bad day?”

He practically broke down and then said yes, he was, and apologized profusely for getting heated. Sometimes it just takes a kind word to bring people around and change their day. I hope it was a good lesson for my daughter, too.

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OneHotTamale25 July 1, 2011 at 8:16 pm

How ’bout: “Don’t Feel Small. We All Have Our Moments.”

Alisa, I am consistently inspired by your capacity to silence the self-talk that leans toward retribution and awaken the voice that encourages empathy. I want to move toward that kind of practice.

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Robin July 1, 2011 at 9:02 pm

This is an amazing story and you are an amazing woman! You definitely have the priceless gift of serenity. To remain so calm and focused and true to your path in the face of all that provocation and WITHOUT YOUR COFFEE is a true feat of inner peace. Congratulations!

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Drummer Guy July 5, 2011 at 12:49 pm

I used to run an ebay store. But I solved the problem easily. I only shipped Priority mail, had a scale & printed my own labels through paypal (you get cheaper rates..lol). Then the post office just picks them up at your door. You also get happy customers who get their stuff quick. I know not an option for you but in case there are any ebay sellers here. :-)

I’ll let ya in on a little secret though for getting through the post office quickly. Go about 20min after they first open. No lines & your in & out. If you go when they first open there are always a few there. They have the same idea…lol

Other than that ramble…lol…

Yet another Rockin Post Alisa. I have so enjoyed the Karma post. They make me examine inside myself to see how I can be better to others. It also helps that I had parents who taught me the value of selflessness. You are teaching your daughter those same wonderful things. It will serve her well in life.

Keep on Rockin
Ron :-)

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Tim_UK August 3, 2011 at 4:24 pm

Great post, I love your honesty. Usually I’m pretty good in these situations – probably mostly through fear of confrontation and/or the desire to be perfect, but one time an older woman was tutting behind me in our local food shop and I turned to her and said, ‘Wow, if your this impatient at your age, what were you like at mine?!” Don’t know where it came from, but I find it kinda of comforting to know I can be a jerk just as well as the next person.

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